26 photos · operator images
Price by departure month
Dec 26 in Tenerife averages a daily high of 22°C with about 3 wet days — £24 per °C, per person.
Leaving soon
School holidays & term time
What guests actually say
- “No free bottled water and told you can get refills from the drinks machines which were only available in the breakfast room during opening times.”
- “We arrived back to our room after lunch only to find the door wide open and two maintenance guys fixing a balcony light that wasn't broken and that we hadn't reported.”
- “On a positive the food was generally fair to good.”
- “Despite that for what we paid the food was average and often cold.”
Counted by keyword across review sentences — a rough guide, not a sentiment score.
Outside appearance of hotel looks like something from the goulags. Inside is pleasant and clean with friendly polite staff. For an all inclusive stay the Hotel was let down by the following: Nowhere to get a tea / coffee or soft drink between 10am and 12:30pm apart from the small poolside bar which gave you a small paper cup. Having to pa…
Location is very quiet which we knew. No atmosphere. We had a junior suite 9/10 looked over the ocean. Value 5/10 Hotel was clean all over. Noise level was fine. Front desk staff were fantastic. Food.... was terrible, warm at best, we ate out quite a lot which detracted from being all inclusive. We will never stay here again. Room clean…
Overall it was good, staff were lovely, good location and the facilities are nice. Despite that for what we paid the food was average and often cold. The drinks weren’t great either, all beer was poorly poured, Amstel & Heineken. Drinks after 11pm were paid for, despite all inclusive. €1 charge for a plastic cup to use by the pool tha…
Another fabulous stay at Arenas del Mar, fly home tomorrow. All staff super friendly and efficient as always, particular shout out to Nuria, Annabel, Said and Marlen who looked after us. The Lifeguard at the pool (older guy) was very attentive and helped us with parasols and moving beds and anything else we needed. The housekeeping staff …
This is a lovely hotel. The hotel is kept very clean. Room was cleaned every day. Staff are very friendly even though they speak very little English Plenty of sunbeds around the pool. Would suggest that they could mend a few of them although we never had any trouble. Never had to put towels on them to save. Food was good always plenty t…