Very good hotel for families with kids, a lot of different activities and friendly animators. The food is tasty. If you travel without kids there can be too much noise and the pool is very crouded. A few nights in the main bar there was no mohito. In 1 week the sheets weren't changend once and the floor of the room was a little dirty. But…

Some of these recent reviews from people who must have stayed around the same time as me, make me feel deeply frustrated and disillusioned by human behaviour - especially the one from the couple who were expecting a peaceful chilled holiday, at a family hotel..during the school holidays. That’s just wild 😅 Myself and teenage son had a g…

We have a few complaints about our stay. Throughout our stay, there was a strong sewage smell coming from the bathroom drain, which made room unpleasant. The food selection was quite limited and lacked variety. The food at the pool bar was almost always empty, and it often took a long time to be refilled. The restaurant staff were not ver…

Let's be honest — a claimed 4* all-inclusive is never going to be the height of luxury, so I try to keep things in perspective. There's plenty to like here, but a few things let it down, and you should know about those first. The bad... Evening meal queues were long at peak times, so we often ate a bit later — only to find staff clearing…

I'm writing this sat in the reception area of the hotel. Qué for drinks on bars with 1 member of staff, qué for a table at dinner then qué for the buffet no plates, pool side showers didn't work, outside toilets filthy. Nothing was done in the play/slide pool area when myself and wife reported a child had gone for a number 2 in there. Un…