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Leaving soon
School holidays & term time
What guests actually say
- “We were on half board and found the food to be very good with plenty of choice for the 7 days we were there.”
- “Breakfast had plenty of options too.”
- “Drinks are included with breakfast but not for dinner - these are charged to your room (hence the deposit on arrival).”
- “The buffet is a mixed bag on any given day.”
Counted by keyword across review sentences — a rough guide, not a sentiment score.
Holiday 27th July to 3rd August - family of 4, 2 adults and 2 girls (7 and 3). We had booked Elba Sara close by but on arrival got moved to the Sheraton due to ‘issues with our room’. Looking at recent reviews this was a lucky escape! On arrival we were greeted with a cold glass of cava and checked in swiftly. We did however have to put…
Pools are lovely. WiFi and aircon are struggling badly. The buffet is a mixed bag on any given day. The private restaurants are good. The hotel itself is badly outdated and they are throwing furniture into skips on a daily basis whilst we are here, usually at 8 am so you don’t need an alarm clock. Reception staff are disappointing and l…
We booked this hotel largely because of its strong TripAdvisor rating (close to 5 stars) and its Marriott Bonvoy affiliation, expecting a standard of service and quality in line with the Marriott/Sheraton brand. Unfortunately, at an average rate of £450 per night, our stay fell well short — closer to a solid 3-star experience overall. Foo…
We had an absolutely amazing stay at the Sheraton! The hotel stands out beautifully in the landscape and looks stunning—it really is an impressive resort. The hotel was spotless throughout, the food was excellent, and all of the staff were so friendly and welcoming. A special mention has to go to Tom, who greeted us every morning with a …
I came here 2 years ago with my family we loved it so much we came again amazing pools lovely food amazing service aswell nice staff and the rooms are amazing highly recommend the presidential suite and Tara was amazing at helping us sort things out 5 stars!!!!